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FAQs

Shipping

Orders placed before 15:00 CST will be dispatched the same business day. Orders after 15:00 CST will be dispatched the next business day.

Evolution offers a 1-2 day FREE delivery on all orders over $40.00 to anywhere in the United States, excluding Hawaii and Alaska.
Delivery charge to Hawaii and Alaska is calculated at checkout based on weight of the total order, plus a $25.00 additional handling fee.
FedEx Ground® deliveries are also available. FedEx Ground® delivery charge is calculated based on total product weight and location / distance from Evolution HQ based in Davenport Iowa. To see the delivery cost for your order, add items to your cart, go to the checkout, and enter your address details to see the cost for delivery.

Evolution offers a fast, free delivery service to every corner of the United States. Learn more about delivery times for your location.

Evolution is able to deliver goods to most of the United States on Saturdays and Sundays. Learn more about weekend deliveries and the areas that can be delivered on Sundays.

We do not ship goods from Davenport to anywhere outside the U.S. and is for residential / domestic purchases only. We are unable to ship to homes in: Canada, Puerto Rico, Guam, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, and the United States Minor Outlying Islands. For more info on UK orders go to our UK store and for orders in the EU go to our French store for more details.

Product Guarantee

All Evolution saws and drills are covered with 3-year guarantee. (This guarantee does not cover blades & accessories, including circular saw tracks). Evolution chop saw stand has a 2-year guarantee.
Refurbished models are covered with a 1 year guarantee. The warranty becomes effective at the date of purchase (or the date of delivery if this is later). Please keep your proof of purchase / delivery. For the full summary of cover view our warranty page.
Please note; We are unable to ship to or service product warranty claims in: Puerto Rico, Guam, U.S. Virgin Islands, Northern Mariana Islands, American Samoa, and the United States Minor Outlying Islands.

The repair or replacement of your machine (at Evolution’s discretion), if your machine is found to be defective due to faulty materials, workmanship or function within the warranty period (if any part is no longer available or out of manufacture, Evolution will replace it with a functional replacement part).

Evolution does not warrant the repair or replacement of a product as a result of:
• Normal wear and tear (eg. Fuse, Fluids / Lubricants, Blades, Consumable, etc.)
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of the machine which is not in use with Evolution’s user guide.
• Lack of servicing.
• Use of parts not assembled or installed in accordance with the instructions of Evolution.
• Use of parts and accessories (including blades) which are not Evolution Genuine Components.
• Faulty installation (except installation by Evolution).
• Repairs or alterations carried out by parties other than Evolution.

Returns

To return an item, please email our customer support team at evolutioninfo@evolutionpowertools.com to obtain a Return Merchandise Authorization (RMA) number.
After receiving a RMA number, mail your item to the following address:
Evolution Power Tools LLC
Attn: Returns
RMA #
8363 Research Drive
Davenport, IA 52806
United States

Refunds

If you have purchased direct from Evolution and the goods have not yet been dispatched, a refund can be made straight away by our customer care team. If the goods have already been dispatched and are in transit, a returns request will need to be made, by contacting our customer care team. In the unlikely event, you are unhappy with your goods, and have returned them to us - after receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return.

Repairs

If your Evolution power tool requires attention from our engineers, we aim to have it collected, repaired and back to you within 7-10 working days (depending on your location).

Payment Options

Available card payment options at checkout include: Visa, Mastercard, American Express, JCB, Discover, Diners Club, Elo. You can choose to pay using Paypal, Apple Pay, Google Pay, or Shop Pay.

Shop Now. Pay over time with Klarna.*

*Monthly financing through Klarna issued by WebBank, member FDIC. Other CA resident loans made or arranged pursuant to a California Finance Lenders Law license.

Orders placed on shop.evolutionpowertools.com will appear as SP*EVOLUTION TOOLS on your bank statement.

Where To Buy

Find your nearest stockist
Alternatively Evolution is available online at Amazon, The Home Depot, Lowes, Walmart, Menards, Tractor Supply, Canadian Tire and more. Or you can buy direct from Evolution power tools and receive 3 years warranty automatically registered, free shipping across the U.S, delivered 7 days a week and 45 days to return if unused.

EVO Points

EVO Points are gained by performing specific actions. The more points you have, the more redeemable discount codes you can use every time you purchase from Evolution.

Click the EVO Points from the main menu. From here you can easily see how to gain points and what rewards / discounts are available. You can also see how many points you have gained already. Oh and for those who have already purchased from Evolution in the past 30 days, but didn’t know there were points up for grabs. Never fear because we saved those EVO Points for you. Simply create an account using the same email address you used when purchasing and you should have some points waiting to be redeemed. But don’t wait around too long because they don’t last forever. EVO Points last up to 6 months. We’ll notify you by email when your well-gained points are about to expire.

Affiliate Program

Earn commission from all qualifying purchases, not just the products you advertised. Plus, our competitive conversion rates help you maximize your earnings. Learn more at affiliateprogram.evolutionpowertools.com

Earn up to 5% commission for every successful referral. Click here for full Terms & Conditions.

Anyone can become and affiliate and start earning commission with Evolution. Whether you are a large network, content site, social media influencer, blogger, or simply want to refer a friend, we have simple linking tools to meet your advertising needs and help you monetize.

• Use our Affiliate Toolbar to easily add links and for a quick view of your earnings.
• Link to any Page - Navigate to any of our product details page and capture the links directly from page you are viewing. You can even build shortlinks from the sitestripe toolbar.
• Share on Twitter and Facebook - Post a quick update to Facebook or Twitter with a link to the product page you are viewing.
• Link to a specific product on our page and show information about that product. Build customized text links, text and image links, and image only links to our products.
• Enhance your product links with product previews or use Easy Links, high-converting promotional and announcement banners that we serve directly to your site.

About Evolution

Established in 1992, Evolution is based in Davenport Iowa. We are a rapidly growing power tool brand in North America, the UK, Australia, across Europe and Asia.

We are a British brand specializing in multi-material cutting and steel fabrication tools. Our product team of experienced designers and engineers develop new and innovative power tools, guided by qualitive and quantitive research from power tool consumers across the U.S.
You tell us what you want and we deliver, whether that be design and shape of the trigger handle on a chop saw or where the blade hex key should be stored on a miter saw. Every detail is considered for the best customer experience. All Evolution power tools focus on delivering safety, accuracy, power and reliability. Every product undergoes rigorous testing, with strict quality control and quality assurance procedures throughout the manufacturing and assembly process.

Contact Details

Our customer care team is based in Davenport Iowa, and support all U.S and Canadian customers.
Our customer contact number is (866) 386-8665 or (866) EVO-TOOL. Our email address is evolutioninfo@evolutionpowertools.com
We are open Monday to Friday from 08:30 - 17:00 CST. We are closed Saturday, Sunday and national holidays. We aim to respond to all weekend and holiday enquiries the next business day.

For support outside the U.S. and Canada, we have customer care teams in the UK and across Europe.
UK go to www.evolutionpowertools.com/uk/contact/
FR go to www.evolutionpowertools.com/fr/contact/
EU go to www.evolutionpowertools.net and select a country for your nearest support team.